Privacy Policy

Effective Date: November 16, 2025

Last Updated: November 16, 2025

1. Introduction

Welcome to SL EDU ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, and billing address when you register or make a purchase
  • Payment Information: Payment card details and billing information processed securely through PayHere payment gateway
  • Account Information: Username, password, and preferences
  • Communication Data: Information you provide when you contact us or participate in surveys
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process your transactions and send you related information
  • To send you technical notices, updates, security alerts, and support messages
  • To respond to your comments, questions, and customer service requests
  • To communicate with you about products, services, offers, and events
  • To monitor and analyze trends, usage, and activities
  • To detect, prevent, and address technical issues and fraudulent activities
  • To comply with legal obligations

4. Payment Processing

We use PayHere (payhere.lk) as our payment gateway to process transactions. PayHere is a PCI-DSS compliant payment service provider. When you make a purchase, your payment information is transmitted directly to PayHere and is not stored on our servers. PayHere's use of your personal information is governed by their Privacy Policy.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., PayHere for payment processing)
  • For Legal Reasons: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In connection with any merger, sale of assets, or acquisition
  • With Your Consent: We may share information with your consent or at your direction

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to our processing of your personal information
  • Portability: Request transfer of your information to another service
  • Withdrawal of Consent: Withdraw consent where we rely on consent to process your information

9. Cookies

We use cookies and similar tracking technologies to collect and track information about your use of our website. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. International Data Transfers

Your information may be transferred to and processed in countries other than Sri Lanka. We will take appropriate measures to ensure your information receives adequate protection.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Your privacy matters to us. We are committed to protecting your personal information and being transparent about our data practices.